BlogForFunAndProfit.com

For several years I’ve had one of my sites (not this blog) hosted with Bluehost. Until recently, I had no problem - until someone began to hijack my domain and use my domain URL in their emails to send out spamming emails.

Embedded within the header of every email is the route that the email took, thus providing a trackback to the spammer’s IP address.

Rather than notify me that there was a problem and to do what they should have done - track the origin of the email and report the offense to the spammer’s Internet Service Provider, my account was shut down. After a phone conversation with them, they turned it back on, but within hours it was shut down again.

This time they agreed to reactivate the domain but not the email - until I’d changed all of my passwords. And while I think it’s very important to use what are referred to as ’strong’ passwords, the fact remains that rather than doing their homework, they opted for the easy solution and did me a disservice by shutting down my account - and without so much as an email alert or notification.

So now - I’m gone. Yes, it’s important to take decisive action to try to stop the spamming. But they should be acting on the behalf of their customers, even if it takes a little more work on their part. Solutions are not always just a one-click action, and as their customer, I expect a higher level of service than this.

After quite a lot of research, I’ve settled on a new hosting company. The hosting packages are great, and I’ll keep you posted on the service. So here’s my new recommendation for hosting services: